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What's The Best Virtual Assistant Receptionist On The Market

Published Aug 02, 24
6 min read


OHQ's records are enough evidence of a cost that is payable unless they are revealed to be wrong. Customer will use its reasonable endeavours to inform OHQ of any billing dispute within fourteen (14) days of invoice of an invoice, following the procedure laid out in Section 15. If Client disagreements a billing, the invoice has to continue to be paid on time nevertheless OHQ will attribute or reimburse Client if it is later on fairly figured out by OHQ or pursuant to the disagreement resolution procedure outlined in Section 15 that the billing was wrong and the Client is entitled to a credit or refund.

Such alterations might consist of, without restriction, modifications to the amounts of the Subscription Costs or Use Charges for OHQ Paid Services, modifications to the usage allocations consisted of in the Pricing Plans, and discontinuation of Rates Plans. (a) Each such revision will certainly work after sensible advance created notification is given to Client (for instance, by being uploaded to the OHQ Web Site), other than that any kind of such revision that influences a Selected Paid Service will use to Consumer beginning at the commencement of a Paid Solution Term starting no less than thirty (30) days from the date which OHQ offers notification of such revision to Consumer in accordance with Area 16.8.

If Client does not end its usage of any kind of afflicted Selected Paid Solution prior to the reliable day of such alteration, Consumer will be considered to have actually concurred to such alteration relative to such Selected Paid Solution. (b) If a Pricing Plan picked by Client is terminated, OHQ will certainly offer Consumer with affordable breakthrough notice of no much less than thirty (30) days and Client will be provided the choice of choosing a brand-new Pricing Plan from then-current pricing strategies supplied by OHQ.

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For evasion of question, this paragraph does not put on modifications to the Rate Checklist, which are attended to in Section 7 (virtual call attendant).1. Customer stands for that all info offered by Client and its callers to OHQ (including, without restriction, all get in touch with details and info concerning Consumer's Bank card) is precise, current and complete at the time it is given to OHQ

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Consumer should at all times follow all legislations, policies, criteria and codes appropriate about its usage of OHQ Offerings and the Customer's supply of its product or services to its customers. Consumer will not utilize any type of OHQ Offerings to take part in, or to encourage or aid others to participate in, any type of unlawful or deceptive tasks.

If a brand-new Paid Solution Term starts earlier than three (3) days after such e-mail is sent out, Consumer will incur the applicable Membership Fee for the new Paid Service Term (the ""). The reliable day of such discontinuation will be either (i) the Requested Discontinuation Day, or must Customer not mention a Requested Termination Day, (ii) the last day of the Final Paid Service Term.

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Where Client terminates according to this Section 10.1(b): (i). The Membership Fees that have been pre-paid will certainly be kept and the OHQ Offerings readily available to Client until the last day of the Last Paid Solution Term (based on reinstatement fees under condition 10.3(e)) and the unused balance of the Prepaid Usage Debt will be retained by OHQ for future use by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution pursuant to Area 10.3(e); or (ii).

(b) Complying with discontinuation of any type of OHQ Solution, OHQ will certainly not be responsible by any means for responding to telephone calls, taking or supplying messages, or doing any type of other tasks in link with such OHQ Service. (c) Upon termination of all OHQ Solutions, OHQ may end Consumer's Account and Consumer's accessibility to the Account.

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(e) Following discontinuation of any OHQ Providers, OHQ will certainly have no commitment to reinstate or otherwise recommence such OHQ Services. If OHQ elects (in its discretion) to renew or otherwise recommence an ended OHQ Solutions, OHQ may call for that Customer pay a reinstatement cost of $30 (to cover OHQ's practical expenses in processing the reinstatement) Details collected by OHQ from Consumer and its callers might be used, divulged and shared by OHQ in accordance with OHQ's privacy plan as offered on the OHQ Website ("") and as may be modified once in a while.

The Controller thus appoints the Cpu with respect to processing tasks undertaken during the provision of assistant services. OHQ and Customer acknowledge and concur that the Cpu goes through the adhering to responsibilities: The Cpu will abide by the pertinent Data Defense Laws and need to: (a) only act upon the written instructions of the Controller and ensure those acting under their authority do the same; (b) ensure that people refining the information undergo a duty of self-confidence; (c) use its ideal efforts to protect and secure all personal data from unauthorised or illegal handling, including (however not restricted to) unexpected loss, destruction or damages; (d) make sure that all processing meets the requirements of the GDPR and related Data Security Laws; (e) ensure that where a Sub-Processor is made use of, they: only engage a Sub-Processor with the previous approval of the Controller; inform the Controller of any type of designated changes concerning Sub-Processors; they execute a written contract consisting of the same data protection commitments as set out in these Terms; comprehend that any kind of failure on the part of the Sub-processor to adhere to the Information Protection Rule, the Cpu continues to be fully accountable to the Controller for the performance of the Sub-Processor's responsibilities; and assist the Controller in giving subject access and permitting information based on exercise their legal rights under the Data Security Regulations.

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The Controller shall accomplish adequate and appropriate onboarding and due diligence look for all Cpus, with a full analysis of the obligatory Information Protection Law requirements. The Controller will confirm that the Processor has ample and recorded processes for information violations, data retention and information transfers in area. The Controller shall acquire proof from the Processor regarding the: (a) confirmation and integrity of the workers used by the Cpu; (b) any type of certifications, accreditations and policies as referred to in the onboarding process; (c) technological and functional measures utilized in guarding the Personal Information; and (d) procedures in place for permitting information subjects to exercise their legal rights, including (but not restricted to), subject gain access to requests, erasure & rectification treatments and restriction of processing procedures.