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OHQ's documents are adequate evidence of a fee that is payable unless they are shown to be inaccurate. Client will use its affordable efforts to alert OHQ of any kind of invoice conflict within fourteen (14) days of receipt of an invoice, complying with the process described in Section 15. If Client conflicts a billing, the billing has to proceed to be paid on schedule however OHQ will certainly credit or refund Customer if it is later on fairly figured out by OHQ or pursuant to the disagreement resolution procedure outlined in Area 15 that the invoice was incorrect and the Consumer is qualified to a credit history or refund.

Such modifications may consist of, without limitation, changes for the Subscription Costs or Use Fees for OHQ Paid Solutions, changes to the use allocations consisted of in the Prices Plans, and discontinuation of Rates Strategies. (a) Each such revision will take impact after sensible advance written notification is provided to Customer (for instance, by being posted to the OHQ Web Site), other than that any kind of such revision that influences a Selected Paid Solution will relate to Client beginning at the start of a Paid Solution Term beginning no less than thirty (30) days from the date which OHQ gives notice of such revision to Client based on Section 16.8.

If Client does not end its use any kind of affected Selected Paid Service prior to the reliable date of such revision, Client will be deemed to have concurred to such alteration relative to such Selected Paid Service. (b) If a Pricing Strategy chosen by Consumer is stopped, OHQ will certainly give Customer with reasonable development notice of no less than thirty (30) days and Client will certainly be given the option of selecting a brand-new Prices Plan from then-current rates plans supplied by OHQ.

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For avoidance of doubt, this paragraph does not put on adjustments to the Cost Checklist, which are dealt with in Area 7 (virtual assistant receptionist).1. Client stands for that all info offered by Customer and its callers to OHQ (consisting of, without limitation, all call details and info relating to Consumer's Bank card) is precise, up-to-date and total at the time it is given to OHQ

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Client must in all times adhere to all laws, policies, standards and codes relevant in connection with its use of OHQ Offerings and the Client's supply of its product and solutions to its callers. Consumer will certainly not utilize any type of OHQ Offerings to take part in, or to urge or aid others to involve in, any type of prohibited or fraudulent activities.

If a brand-new Paid Solution Term begins earlier than three (3) days after such email is sent, Consumer will sustain the appropriate Membership Fee for the new Paid Solution Term (the ""). The reliable day of such termination will be either (i) the Requested Discontinuation Date, or should Consumer not specify a Requested Discontinuation Date, (ii) the last day of the Last Paid Solution Term.

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Where Customer terminates pursuant to this Area 10.1(b): (i). The Subscription Charges that have actually been pre-paid will certainly be preserved and the OHQ Offerings available to Client till the last day of the Last Paid Solution Term (subject to reinstatement fees under provision 10.3(e)) and the unused equilibrium of the Prepaid Usage Credit score will certainly be retained by OHQ for future use by Consumer if Client chooses to re-instate or otherwise re-commence the OHQ Service pursuant to Area 10.3(e); or (ii).

(b) Complying with termination of any type of OHQ Service, OHQ will certainly not be responsible whatsoever for responding to phone calls, taking or supplying messages, or carrying out any various other activities in link with such OHQ Solution. (c) Upon termination of all OHQ Providers, OHQ might terminate Customer's Account and Consumer's access to the Account.

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(e) Adhering to discontinuation of any type of OHQ Services, OHQ will have no responsibility to renew or otherwise recommence such OHQ Services. If OHQ chooses (in its discretion) to restore or otherwise recommence an ended OHQ Services, OHQ might require that Consumer pay a reinstatement charge of $30 (to cover OHQ's reasonable expenses in processing the reinstatement) Details collected by OHQ from Consumer and its callers may be made use of, disclosed and shared by OHQ according to OHQ's personal privacy policy as available on the OHQ Web Site ("") and as might be modified from time to time.

The Controller hereby selects the Processor with regard to processing tasks taken on throughout the arrangement of receptionist solutions. OHQ and Customer recognize and agree that the Cpu goes through the complying with responsibilities: The Cpu shall abide with the relevant Information Protection Rules and should: (a) just act upon the composed directions of the Controller and ensure those acting under their authority do the exact same; (b) ensure that people processing the information undergo a responsibility of confidence; (c) utilize its best endeavours to safeguard and shield all individual data from unauthorised or unlawful processing, including (but not limited to) unintentional loss, damage or damage; (d) make sure that all processing fulfills the requirements of the GDPR and relevant Data Protection Regulation; (e) make sure that where a Sub-Processor is used, they: just involve a Sub-Processor with the previous authorization of the Controller; educate the Controller of any type of desired adjustments worrying Sub-Processors; they implement a composed agreement having the exact same information security responsibilities as laid out in these Terms; recognize that any failure on the part of the Sub-processor to adhere to the Information Security Rule, the Cpu stays totally accountable to the Controller for the performance of the Sub-Processor's commitments; and aid the Controller in providing subject gain access to and allowing data based on exercise their rights under the Data Defense Regulations.

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The Controller will lug out ample and proper onboarding and due diligence checks for all Processors, with a full evaluation of the obligatory Information Security Regulation requirements. The Controller will verify that the Processor has sufficient and documented processes for information breaches, information retention and data transfers in area. The Controller will obtain evidence from the Processor as to the: (a) verification and dependability of the staff members used by the Cpu; (b) any kind of certificates, certifications and policies as referred to in the onboarding process; (c) technological and operational measures used in guarding the Personal Data; and (d) procedures in area for allowing information topics to exercise their civil liberties, including (yet not restricted to), subject access demands, erasure & rectification procedures and limitation of handling measures.