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OHQ's records are sufficient evidence of a charge that is payable unless they are revealed to be inaccurate. Customer will certainly utilize its affordable endeavours to alert OHQ of any type of billing dispute within fourteen (14) days of invoice of a billing, following the process described in Area 15. If Client disagreements an invoice, the billing needs to continue to be paid in a timely manner however OHQ will credit or reimburse Client if it is later on fairly established by OHQ or according to the conflict resolution procedure outlined in Section 15 that the invoice was incorrect and the Customer is entitled to a credit history or reimbursement.

Such alterations may consist of, without constraint, changes for the Registration Costs or Use Costs for OHQ Paid Providers, changes to the usage allocations consisted of in the Rates Strategies, and discontinuation of Rates Strategies. (a) Each such alteration will take impact after reasonable breakthrough composed notice is supplied to Client (as an example, by being posted to the OHQ Website), other than that any such alteration that impacts a Selected Paid Service will put on Client starting at the beginning of a Paid Service Term beginning no less than thirty (30) days from the date which OHQ provides notification of such modification to Consumer based on Area 16.8.

If Consumer does not terminate its use any type of affected Selected Paid Service before the reliable date of such alteration, Consumer will certainly be regarded to have actually accepted such modification with regard to such Selected Paid Service. (b) If a Prices Strategy picked by Customer is stopped, OHQ will certainly provide Client with sensible advancement notification of no less than thirty (30) days and Consumer will be given the choice of choosing a new Prices Strategy from then-current pricing plans provided by OHQ.

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For avoidance of uncertainty, this paragraph does not use to modifications to the Catalog, which are attended to in Section 7 (remote virtual receptionist).1. Customer stands for that all information offered by Client and its customers to OHQ (including, without constraint, all call details and information pertaining to Client's Charge card) is accurate, current and full at the time it is provided to OHQ

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Customer has to in any way times follow all legislations, laws, standards and codes applicable about its usage of OHQ Offerings and the Customer's supply of its services and product to its callers. Client will certainly not make use of any kind of OHQ Offerings to participate in, or to encourage or aid others to take part in, any kind of prohibited or fraudulent activities.

If a new Paid Service Term starts earlier than three (3) days after such e-mail is sent, Customer will certainly incur the suitable Registration Cost for the brand-new Paid Solution Term (the ""). The effective day of such termination will be either (i) the Asked For Discontinuation Date, or ought to Customer not state a Requested Termination Date, (ii) the last day of the Last Paid Service Term.

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Where Customer terminates according to this Section 10.1(b): (i). The Subscription Fees that have actually been pre-paid will certainly be kept and the OHQ Offerings readily available to Consumer till the last day of the Final Paid Service Term (subject to reinstatement charges under condition 10.3(e)) and the unused balance of the Prepaid Usage Credit score will certainly be kept by OHQ for future use by Consumer if Customer decides to re-instate or otherwise re-commence the OHQ Service pursuant to Section 10.3(e); or (ii).

(b) Following termination of any kind of OHQ Service, OHQ will certainly not be liable whatsoever for answering calls, taking or supplying messages, or executing any type of other tasks about such OHQ Service. (c) Upon discontinuation of all OHQ Services, OHQ might end Client's Account and Consumer's accessibility to the Account.

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(e) Following discontinuation of any kind of OHQ Services, OHQ will have no commitment to restore or otherwise recommence such OHQ Solutions. If OHQ chooses (in its discretion) to restore or otherwise recommence a terminated OHQ Providers, OHQ might need that Customer pay a reinstatement charge of $30 (to cover OHQ's sensible expenses in refining the reinstatement) Information gathered by OHQ from Consumer and its customers might be used, disclosed and shared by OHQ in conformity with OHQ's personal privacy plan as readily available on the OHQ Site ("") and as may be amended every now and then.

The Controller thus assigns the Processor with respect to handling tasks embarked on in the course of the provision of assistant services. OHQ and Customer acknowledge and agree that the Processor is subject to the adhering to obligations: The Processor shall follow the appropriate Information Protection Rules and need to: (a) just act upon the written directions of the Controller and guarantee those acting under their authority do the exact same; (b) make sure that individuals processing the information undergo an obligation of confidence; (c) use its ideal endeavours to safeguard and protect all individual information from unauthorised or unlawful handling, including (however not limited to) accidental loss, destruction or damages; (d) make certain that all handling meets the demands of the GDPR and related Information Security Laws; (e) make certain that where a Sub-Processor is made use of, they: just involve a Sub-Processor with the previous approval of the Controller; notify the Controller of any type of intended modifications worrying Sub-Processors; they implement a created agreement including the very same data protection obligations as set out in these Terms; recognize that any kind of failing on the part of the Sub-processor to follow the Information Defense Regulation, the Processor stays fully reliant the Controller for the performance of the Sub-Processor's obligations; and help the Controller in giving subject access and enabling data based on exercise their legal rights under the Information Protection Regulations.

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The Controller shall execute appropriate and suitable onboarding and due diligence checks for all Cpus, with a full assessment of the necessary Data Protection Legislation requirements. The Controller shall verify that the Cpu has appropriate and documented processes for data violations, information retention and information transfers in location. The Controller will get proof from the Cpu as to the: (a) confirmation and dependability of the staff members utilized by the Cpu; (b) any kind of certificates, certifications and plans as described in the onboarding process; (c) technical and functional measures utilized in guarding the Personal Data; and (d) treatments in location for allowing data topics to exercise their civil liberties, consisting of (but not restricted to), subject access requests, erasure & correction procedures and restriction of processing steps.